Frequently Asked Questions & Guest Services
Planning Your Stay At Bear Tree
Standard check-in is at 3:00 PM and check-out is at 10:00 AM. Review all Check-In & Cancellation Terms.
Our combined property inventory accommodates over 100 guests. For large gatherings, corporate retreats, or family reunions, we recommend renting The Gathering (4 guest rooms/4 baths), the Salmon Leap Lodge, or booking a cluster of our 7 Waterfront Cabins located on the shores of the First Connecticut Lake.
Murphy’s Steakhouse offers fine dining inside the historic Inn at Bear Tree (formerly John's Lodge). It features the original historic beams in our Memory Lane and Sleigh Run dining rooms. Reservations are necessary ahead of time for our rustic ambiance, premium steak menu, and exceptional service.
Hours - Wednesday through Saturday - 5 pm to 8:30 pm
Select properties welcome your four-legged companions. Please review our complete Dog & Pet Policy, as an excessive mess or undeclared pets may result in added cleaning fees.
Yes. Our properties provide seamless ride-in/ride-out trail access. In fact, Snowmobile Trail #142 passes directly through our property, right across from the popular Buck Rub Pizza Pub. If you want direct OHRV access, then the Twin Pond cabins are for you. For trail passes and NH OHRV registrations, guests can stop by Young’s Store right down the road.
We proudly partner with Points North Outfitters, a premier Orvis-endorsed fly fishing outfitter located just minutes away. They offer professional guiding services for trophy trout and salmon fishing, as well as outdoor excursions.
Our properties are self-catering. We provide a starter supply of paper towels, toilet paper, dish soap, and garbage bags. All beds are made with clean linens, and bathroom towels are provided. For cooking, charcoal grills are available year-round; you can bring your own charcoal or purchase a bag on-site for $10.00. See our full Cabin Supplies Policy.
Yes, we offer exclusive winter monthly and seasonal rental rates for snowmobile enthusiasts looking for a dedicated basecamp in the North Country. Contact our main office directly at 603-538-9995 early in the season to secure your spot.
We are proud to offer professional local guiding through Points North Outfitters at Bear Tree. Led by lifelong Pittsburg resident Emily Bernhardt, these customized excursions are tailored entirely to your experience level, covering everything from wildlife tracking, wilderness navigation, & snowshoeing.
Yes, each private cabin features its own dedicated fire pit. Out of state firewood is restricted to protect our forests, but guests are welcome to bring local wood or purchase convenient bundles directly from us on the property for $5.00 per bundle. See mandatory Fire Safety Rules.
Group Retreats, Private Parties, & Meetings
Host an unforgettable gathering in the wilderness. Our resort layout is perfectly tailored to accommodate large corporate retreats, private family parties, milestone anniversaries, and custom business meetings. Pair your event with fine dining catering provided on-site by Murphy's Steakhouse.
Accessible Seasonal Storage Units
Keep your outdoor equipment secure between trips. We offer private, easily accessible seasonal storage units—ideal for storing snowmobiles, ATVs, kayaks, and heavy gear safely all year long.
Official Cabin & Room Rental Policies
Each of our cabins features a welcome book complete with property guides, helpful details, and local recommendations.
Check-In, Check-Out,
Reservations & Cancellations
Check-in is at 3:00 PM and check-out is at 10:00 AM. We try our best to accommodate early arrivals based on housekeeping availability, but late check-outs without prior approval will result in additional charges to your card on file.
Reservation & Payment Schedule
Reservations More Than 30 Days Before Arrival
*A 50% deposit is due at the time of booking to confirm and secure your reservation.
*The remaining 50% balance is due 30 days prior to arrival.
Reservations made within 30 days of arrival require 100% payment at the time of booking.
Once a reservation is confirmed, the dates are removed from our availability calendar and held exclusively for your party.
Cancellation & Refund Policy
Cancellation terms are based on the check-in date.
60 or more days before arrival
100% refund of amounts paid.
14–29 days before arrival
50% refund of amounts paid.
Less than 14 days before arrival
No refund.
If We Are Able to Rebook Your Cancelled Dates
We understand that circumstances change, and we will make reasonable efforts to rebook cancelled dates when possible. If the cancelled dates cannot be rebooked, the standard cancellation policy above will apply.
Important Reservation Terms
By confirming a reservation, the guest acknowledges that:
*The reservation dates are being held exclusively for their party
*The payment schedule applies to the reservation.
*Cancellation refunds are based on amounts actually paid, as described above.
*Future unpaid balances are cancelled when a reservation is cancelled.
*Rebooking a cancelled reservation is not guaranteed.
*Any additional rebooking refund is based on funds actually recovered through a replacement reservation.
*Weather, road conditions, transportation issues, and changes in personal plans generally do not qualify for an exception to the cancellation policy.
*Travel insurance is recommended for protection against circumstances outside Bear Tree's cancellation policy.
By completing a reservation, the guest acknowledges and agrees to the payment, cancellation, and refund terms applicable to that reservation.
Dog & Pet Policy
We welcome a maximum of 2 dogs per cabin in our standalone cabin rentals only. There is a flat fee of $25.00 per dog for the full duration of your stay. Dogs only—cats are strictly prohibited. For health and safety reasons, pets are not allowed in beds or on sofas, and they must not be left unattended in the cabins unless they are securely crated.
Dogs are strictly prohibited inside The Glen Lodge, and The Inn at Bear Tree. Guests are entirely responsible for cleaning up after their pets, including outdoor droppings. Any deep-cleaning required due to pet hair, tracking, or odor will result in an automatic cleaning fee billed to your card on file, starting at a $50.00 minimum.
Cabin Supplies & Self-Catering
All Bear Tree cabins and rooms are self-catering. We provide a convenient starter supply of paper towels, toilet paper, dish soap, and garbage bags. Once these starter items run out, guests are responsible for their own restocking. We kindly ask that you take what you bring in, and you can purchase additional groceries or household supplies nearby at Young’s Store.
Private Fire Pits & Fire Safety
Each private cabin features its own dedicated outdoor fire pit. Out-of-state firewood is legally restricted to protect local forests, but guests can bring local wood or purchase convenient bundles directly on the property for $5.00 per bundle (via pre-order delivery or our self-service cash box).
For the safety of the property and surrounding wilderness, your campfire must be completely put out when you retire for the night or leave the cabin area. Any unattended fires will result in an automatic $100.00 safety fee.
Quiet Hours & Community Noise
We want all of our guests to have an incredible experience in the Great North Woods. We simply ask that you remain deeply respectful of your neighbors and nearby property owners. Please refrain from loud music, heavy noise, or disruptive behavior during our designated quiet hours from 10:00 PM to 7:00 AM.
Smoking Restrictions
Smoking is 100% strictly prohibited inside all of our cabins, The Inn, and The Glen Lodge. If smoking odors, ash, or evidence are detected inside the property after your departure, your card will automatically be charged a $200.00 restoration fee to cover deep cleaning.
Check-Out Cleaning Guidelines
A cleaning fee is applied to all cabin and room rentals. To help our housekeeping team prepare for the next guests, we kindly ask that you leave your lodging in a clean and tidy state. Please ensure all dishes are washed (or run the dishwasher before leaving if your cabin has one), place used bathroom towels inside the bathtub, and leave the beds you slept in unmade.
Please ensure all gas grills are turned off, covered, and left without excessive burnt-on food. Excessive mess left behind by guests or pets will result in additional cleaning fees billed directly to your card on file.